Provider News
Payspan Portal Production Maintenance – Saturday, February 14, 5:00 P.M. (ET) through 8:00 P.M. (ET)
Dear Valued Zelis® Customer: Zelis® is utilizing a maintenance window for the Payspan Portal from 5:00 P.M. (ET) – 8:00 P.M. (ET) on Saturday, February 14, 2026. Note: We will end the maintenance early if the activities are completed by 8:00 P.M. (ET)....
Winter Weather Alert – Cold Weather Resources
A strong, arctic cold front is expected this week, beginning Saturday, January 24, and lasting through Monday, January 26. Freezing weather can be dangerous. We want to make sure our community is prepared. Here are some helpful resources. Please share with...
New Texas Uniform Coordination of Benefits (COB) Forms – Effective February 1, 2026
Effective February 1, 2026, the Texas Department of Insurance (TDI) will require all applicable health plans to use state‑mandated uniform Coordination of Benefits (COB) questionnaires. Health plans must also accept these forms when submitted by either Providers or...
Payspan Portal Production Maintenance – Thursday, January 15, 8:00 P.M. (ET) through 11:00 P.M. (ET), and Saturday, January 24, 8:00 P.M. (ET) through Sunday, January 25, 9:00 A.M. (ET)
Zelis® is utilizing a maintenance window for the Payspan Portal that will start in 2 separate windows, listed below is the breakdown: Thursday January 15, 8:00 P.M. (EST) through 11:00 P.M. (EST) Saturday January 24, 8:00 P.M. (EST) through Sunday January 25,...
Application Notice for Physicians and Providers to Contract with Community First
Community First Insurance Plans is accepting applications from physicians and providers who wish to participate in its EPO network. Applicants must meet the practice standards, qualifications, and other participatory criteria established by Community First Insurance...
Marketplace Enrollment and Inpatient Payment Responsibility
Effective January 1, 2026, and applicable to all Community First Marketplace plans (University Community Care Plan), a patient’s health plan of record at the date of an inpatient admission is responsible for payment of all covered inpatient facility and professional...