Provider News
Payspan Portal Production Maintenance – Saturday, April 12, 5:00 P.M. (ET) through Sunday, April 13, 8:00 A.M. (ET)
Zelis® is utilizing a maintenance window for the Payspan Portal that starts at 5:00 P.M. (ET) on Saturday, April 12, 2025, and ends at 8:00 A.M. (ET) on Sunday, April 13, 2025. Note: We will end the maintenance early if the activities are completed...
List of 2024 Cost Reports Required for LTSS Providers
HHSC’s Provider Finance Department (PFD) is providing a list of 2024 Cost Reports required for STAR+PLUS Long-Term Services and Supports (LTSS). The Providers listed in the attachment have a required 2024 cost report due on April 30, 2025. In accordance with 1 TAC...
Electronic Funds Transfer (EFT) Fraud Scheme
The U.S. Department of Health and Human Services, Office of Inspector General (HHS-OIG) and law enforcement partners have issued an alert regarding fraudulent attempts to reroute Electronic Funds Transfers (EFTs) to fraudulent accounts. Key Details: State Medicaid...
Payspan Portal Production Maintenance – Saturday, March 22, 8:00 P.M. (ET) through Sunday, March 23, 9:00 A.M. (ET)
Zelis® is utilizing a maintenance window for the Payspan Portal that starts at 8:00 P.M. (ET) on Saturday, March 22 through Sunday, March 23, 9:00 A.M. (ET). Note: We will end the maintenance early if the activities are completed before 9:00 A.M. (ET)....
Register for the March 27 Provider Enrollment Town Hall Meeting
The Texas Health and Human Services Commission (HHSC) is hosting a Provider Enrollment Town Hall Meeting on Thursday, March 27, from 9:00 a.m. to 10:30 a.m. Central Time. This virtual event will feature a presentation on key provider enrollment topics,...
NEW! SafeRide Health To Provide Transportation Services for Community First Medicaid and Medicare Members Beginning April 1
A healthier Member is our goal, and it starts with reliable transportation. Effective April 1, 2025, Community First Health Plans will partner with SafeRide Health to improve the Member experience through their transportation benefit program. Non-emergency medical...