Zelis will perform scheduled system maintenance for the Payspan Portal from 5:00 P.M. (ET) – 8:00 P.M. (ET) on Saturday, July 18, 2026. The table below lists system availability and service impacts during the maintenance window. Please note that the maintenance...
Flash flood and tornado warnings are currently in effect in San Antonio and surrounding counties, Wednesday, July 15. Heavy rainfall is expected to continue through the week. Please share the following information with Community First patients: As storm threats...
The Community First Summer 2026 Provider Newsletter is now available. This issue features important updates, compliance guidance, Provider Portal enhancements, care coordination resources, quality initiatives, and clinical tools designed to support your practice and...
Members enrolled in a Marketplace health plan are responsible for paying their premium each month. Members that do not make their premium payments in a timely manner enter a grace period, which begins with the first month a payment is missed.During the grace period,...
Effective October 1, 2023, The Texas Health and Human Services Commission (HHSC) is amending The EVV Policy Handbook, Section 7040, Alternative Device. HHSC is reducing the use of alternative devices to modernize the EVV program, increase program integrity, and reduce...
Community First Health Plans is sharing guidance from the Texas Health and Human Services Commission (HHSC) regarding emergency preparedness for the Atlantic hurricane season, which runs from June 1 through November 30. Providers are encouraged to review and update...
Open Enrollment begins November 1! Community First offers qualified health plans on the Health Insurance Marketplace® for every budget and health care need. Questions? Call 1-888-512-2347 to speak with our licensed Marketplace team.
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